Shanghai United Family Hospital (SUFH), part of the same group as its Beijing sister hospital, is one of the most trusted private medical facilities in mainland China. Designed to Western hospital standards and staffed by bilingual doctors trained in the West, it is the home base for most expatriates living in Shanghai and a frequent choice for travelers needing reliable, English-first care.
Expert Specialties
Shanghai United Family provides comprehensive services, especially in:
- Family and general medicine — preventive care and chronic disease management.
- Cardiology — diagnostics, ECGs, and stress testing.
- Orthopedics and sports medicine — injury treatment and minor joint procedures.
- Pediatrics — well-child care, vaccinations, and emergency pediatric services.
- Obstetrics and gynecology — prenatal care and women’s health.
- Dermatology — skin conditions and cosmetic procedures.
- Mental health — English-speaking counselors and psychiatrists.
- Emergency medicine — 24/7 English-first emergency department.
Services and Facilities
United Family Shanghai delivers:
- Fully bilingual staff and signage throughout.
- Direct billing with international insurers including Cigna, BUPA, and Allianz.
- Bilingual medical records, prescriptions, and discharge summaries.
- Private and semi-private inpatient rooms.
- On-site international pharmacy stocked with Western medications.
- Laboratory, radiology, and minor surgical procedures on campus.
Address and Contact
Address (Changning): Building A, No. 1, Hong Cao Road, Changning District, Shanghai 200333, China
Address (Pudong): Lujiazui Finance and Trade Center, 168, Century Avenue, Pudong District, Shanghai 200120, China
Subway: Line 10 to Huangpu Road (Hongcao campus). Pudong campus near Lujiazui (Lines 2, 7, 8).
Phone: +86 21 5287 8787
Website: www.unitedfamilyhospitals.com
How to Book an Appointment
- Book online or call the English line — appointments are easy to schedule.
- Bring your passport — required for registration and insurance.
- Verify insurance coverage — direct billing is standard with most international plans.
- Ask for specific doctors — staff can accommodate requests for particular physicians.
- Use the patient portal in English to view results and manage follow-ups.
Shanghai United Family Hospital delivers consistently high, English-friendly medical care — the gold standard for expatriate health in China’s most international city.
Costs and Insurance
As a private international hospital, Shanghai United Family prices consultations around ¥800-1,500 and comprehensive checkups from ¥5,000-12,000. It holds direct-billing agreements with most major international insurers, and its billing team is experienced with complex corporate health plans common among Shanghai’s expat workforce.
Who It’s Best For
Shanghai United Family is the default for expat families, pregnant women seeking Western-style prenatal care, and professionals who want preventive checkups without navigating public hospital queues. For highly specialized care, it coordinates referrals to Shanghai’s top public hospitals. Both campuses are accessible by metro and taxi-friendly; the Changning campus is a short ride from the Hongqiao area, making it convenient for travelers arriving by air.
Frequently Asked Questions
- Which campus should I use? Changning campus is central and most popular; the Pudong campus suits residents and workers east of the river.
- Is there a pharmacy on site? Yes, stocked with Western medications and open during hospital hours.
- Can I book a same-day appointment? Often yes, especially for urgent care; routine visits are best scheduled online.
- Do you offer corporate health checkup packages? Yes — company screening programs are a core service.